Welcome to ReploChat. This guide gives you the 10-minute path from a brand-new account to your first message on the official WhatsApp Business API. If you follow it top to bottom, you'll have a connected number, a business profile, and an approved template ready to send.
What you'll need before you start
- A Meta Business account with a verified business.
- A dedicated phone number that is not currently active on the regular WhatsApp or WhatsApp Business app.
- Admin access to your Meta WhatsApp Business settings (to copy your access token, phone number ID, and business ID).
- A ReploChat plan — you can start on a trial and upgrade later.
Step 1 — Create your account and sign in
Sign up at the ReploChat signup page, verify your email/OTP, and log in. As an admin you'll land on your dashboard, which summarises conversations, campaigns, and contacts at a glance.
Step 2 — Get oriented in the dashboard
The left navigation groups everything you'll use day to day:
- WhatsApp Accounts — connect and manage your numbers.
- Business Profile — the public profile customers see, plus auto-reply settings.
- Templates — message templates you submit to Meta for approval.
- Campaigns — instant and scheduled broadcasts.
- Inbox — your shared team inbox.
- Contacts, Flows (chatbot), Bookings, and Settings.
Step 3 — Connect your WhatsApp number
This is the one technical step. You'll paste three values from Meta into ReploChat: your access token, phone number ID, and WhatsApp business ID. The full walkthrough is here:
- Open Connect Your WhatsApp Business Account and follow it end to end.
- Set up your business profile so customers see your brand.
- Create your first message template and submit it for approval.
Step 4 — Send your first message
Once a template is approved, head to Campaigns, pick the template, choose a small test audience (start with yourself), and send. Watch the delivery status update in real time, then open the shared inbox to reply to any responses.
Where to go next
| If you want to… | Read |
|---|---|
| Automate replies 24/7 | Build a No-Code Chatbot Flow |
| Send to thousands at once | Send a Bulk Campaign |
| Add your team | Add Team Members & Permissions |
| Understand limits | Plans, Billing & Limits |
Frequently asked
Do I need to download anything? No. ReploChat is fully web-based, with a companion mobile app available on supported plans.
Can I use my existing WhatsApp number? Only if it isn't already registered on the WhatsApp or WhatsApp Business app. The API requires a number that isn't active there.