Admissions season means hundreds of parents and students asking the same things. Answer them instantly, capture each enquiry in a pipeline, and keep enrolled students informed with announcements.
Parents and students already message you on WhatsApp: "what's the fee for O Levels?", "is there a weekend batch?", "when do admissions close?". The WhatsApp API for education lets a school, tuition academy, coaching centre or training institute answer those on one official number, with several admin staff sharing the inbox, a pipeline for admissions and announcements that students can reply to.
ReploChat runs on the official WhatsApp Business Platform, so you can message many students without the limits and risks of personal numbers and broadcast lists.
The playbook
The Admission enquiry form collects the student's name, class or programme and a parent's contact in one step.
Demo class booking requests arrive with the subject and preferred time; your coordinator confirms the slot in the chat.
The AI assistant replies from your profile: courses, fees, batch timings, campus address, admission dates.
Move each enquiry through Enquiry, Demo attended, Test, Fee pending and Enrolled on the CRM pipeline.
Send exam schedules, holidays and fee reminders to a batch label as a campaign, with read status per student.
The Course feedback form gathers ratings at the end of a term or workshop.
WhatsApp chatbot for education
Students research courses late at night. The AI assistant answers from the business profile you wrote, offers the Demo class booking form, and your coordinator follows up during office hours. If the AI isn't sure, it hands the chat to a person instead of guessing.
Want a fixed menu instead? Build one in the chatbot builder with a list of programmes, a question for the student's current class, and a hand-off to the right counsellor.
From the Education & training set in the WhatsApp Flows gallery:
| Form | Suggested keyword |
|---|---|
| Admission enquiry | admission |
| Demo class booking | demo |
| Course enquiry | course |
| Course feedback | course feedback |
Edit the options to match your own classes and programmes. Responses are kept in the Flow responses viewer and in the chat.
Many families enquire at several schools at once. Add the label "Enquired" after the first conversation and let a follow-up sequence send approved templates over the next days, for example the admission deadline, then an invitation to an open day. The sequence stops automatically when the parent replies, so nobody gets a reminder after they've already answered.
A campaign sends each student an individual message, so replies such as "I'll miss Monday's test" come back to the shared inbox rather than into a group chat. Opted-out contacts are skipped, and you can schedule a campaign ahead of time. Yearly items such as a membership or course renewal can use date reminders from a date field on the contact.
Fees are paid outside WhatsApp; ReploChat does not collect payments. Start a free trial before your next admissions season.
FAQ
Meta's native in-chat forms. Visual builder, 12 field types and 67 ready-made templates across 17 industries.
Answers 24/7 from your own business profile, hands off to a human when unsure, and can be tested before it goes live.
Personalised broadcasts by label, send now or schedule, opt-outs skipped, delivered/read/failed per recipient.
Import wizard, duplicate merge, custom fields, activity timeline, Kanban pipeline, labels and export.
Drag-and-drop canvas with buttons, lists, questions, conditions, labels, Flows and human handoff.
Team inbox, AI assistant, chatbots, Flows, campaigns and store automations on the official WhatsApp Business API.
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