WhatsApp integrations for Shopify, WooCommerce and custom stores

Shopify (with an app you create for your store in Shopify's Dev Dashboard) and WooCommerce (approved in one click on your store, or with REST API keys). Any other store, including a custom-built site or a cart plugin, can send events through the store-events API. ReploChat does not offer Zapier, Google Sheets or CRM connectors.

It is a single endpoint, POST /api/v1/store-events, for stores that are not on Shopify or WooCommerce. You connect a "Custom store (API)" on the Integrations page, create an API key, and your code posts order_placed, order_shipped, order_cancelled or abandoned_cart events with the order details. ReploChat then sends the matching WhatsApp template. Retries with the same event_id are ignored, so a message is never sent twice. The key only works for this endpoint and can be revoked at any time. See the store integrations guide.

No. It only accepts store events (orders and carts) and sends the template you chose for each event. It cannot send arbitrary messages, read chats or manage contacts.

Not for Shopify or WooCommerce: you paste the keys and ReploChat creates and verifies the webhooks itself. Only a custom-built store needs someone to call the store-events API.

Store integrations are a plan feature. Check pricing for the plans that include them; you can try them during the free trial.